Shipping Info

Where we ship

We currently ship to addresses in the United States. Some items can't be shipped to PO boxes, APO/FPO addresses, Alaska, Hawaii or US territories. If that applies to your order, we'll contact you, and if we can't ship it, we'll refund you in full.

Processing time

Most orders leave the warehouse within 1–3 business days (Monday to Friday, excluding US holidays). Orders placed on weekends or holidays start processing the next business day.

Delivery time

Once shipped, most orders arrive within 3–7 business days. Large or heavy items, like furniture or items that ship by freight, can take longer. If we expect your order to take longer than usual, we'll let you know.

Shipping cost

Shipping is calculated at checkout, so you'll see the exact cost before you pay.

Tracking

You'll get an email with a tracking number as soon as your order ships. Orders with several items may ship from more than one warehouse and arrive in separate packages, each with its own tracking.

Delays and lost packages

If your tracking hasn't updated for 7 business days, or your order is more than 10 days past its estimated delivery date, contact us. We'll check with the carrier and our supplier and arrange a replacement or a refund.

Address changes

Please double-check your shipping address at checkout. If you need to change it, email us right away. We can usually update it before the order ships, but not after.

Holiday orders

Carriers get busy in November and December. If you need something by a certain date, order early.

Questions? Email wholediscountgeneral@gmail.com.